Technical Service Type - Database Column?

Paul Santaniell
Tera Expert

‎04-19-2023 07:11 AM

@markbodman ,

 

Enjoyed the Youtube video that explained the different types of Technical Services. Is there a column in the database where the technical service type can be identified? I'd like to use this type to filter service service offerings on tasks. For example, the "delivery" Technical Service Offerings would not be applicable for Incident.

 

CSDM Technical Service Deep Dive

https://youtu.be/xmwdrwY15rA

 

Thanks,

 

Paul

CSDM Technical Service Deep Dive Discussion
CSDM Technical Service Deep Dive Discussion
youtu.be/xmwdrwY15rA
In this video, Scott Lemm and Mark Bodman explore the Technical Service definitions in CSDM, how to leverage Service Builder to define and build them, and provide clarification on the 3 different types of Technical Services that CSDM illustrates. This is a long one, so here is a breakdown of the ...
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