More fields to attestations and risk assessments
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05-09-2023 06:06 AM
Hello.
I am trying to add more fields to attestations and risk assessments so it would be easier to the entity owners to answer them. However this is not proving too easy.
I found couple of threads about the subject:
https://www.servicenow.com/community/grc-forum/show-fields-for-an-attestation/m-p/1315320/page/3
and
These both direct to go to Table titles and create a new entry there. Lets say I want to handle the attestations first. I create a new entry for the control table while I am in the policy&compliance module. I add the field "description" in the Fields list. I insert script into the script section. Both showed in the picture. This should update the attestation, however nothing happens in the attestation. Even for new ones when I attest a control again.
Can someone validate that does this still work in Utah? I tried in customer instance and own PDI but no luck. Or am I doing something wrong? Is there a better way? I feel this is a subject that ServiceNow should document on.
Document title record
No change in attestation