More fields to attestations and risk assessments

Tover Puomi
Tera Contributor

Hello.

 

I am trying to add more fields to attestations and risk assessments so it would be easier to the entity owners to answer them. However this is not proving too easy.

 

I found couple of threads about the subject:

https://www.servicenow.com/community/grc-forum/show-fields-for-an-attestation/m-p/1315320/page/3

and

https://www.servicenow.com/community/grc-articles/how-to-expose-additional-fields-on-the-attestation...

 

These both direct to go to Table titles and create a new entry there. Lets say I want to handle the attestations first. I create a new entry for the control table while I am in the policy&compliance module. I add the field "description" in the Fields list. I insert script into the script section. Both showed in the picture. This should update the attestation, however nothing happens in the attestation. Even for new ones when I attest a control again.

 

Can someone validate that does this still work in Utah? I tried in customer instance and own PDI but no luck. Or am I doing something wrong? Is there a better way? I feel this is a subject that ServiceNow should document on.

 

 

Document title recordDocument title recordNo change in attestationNo change in attestation