Hello.
I am trying to add more fields to attestations and risk assessments so it would be easier to the entity owners to answer them. However this is not proving too easy.
I found couple of threads about the subject:
https://www.servicenow.com/community/grc-forum/show-fields-for-an-attestation/m-p/1315320/page/3
and
These both direct to go to Table titles and create a new entry there. Lets say I want to handle the attestations first. I create a new entry for the control table while I am in the policy&compliance module. I add the field "description" in the Fields list. I insert script into the script section. Both showed in the picture. This should update the attestation, however nothing happens in the attestation. Even for new ones when I attest a control again.
Can someone validate that does this still work in Utah? I tried in customer instance and own PDI but no luck. Or am I doing something wrong? Is there a better way? I feel this is a subject that ServiceNow should document on.
Ok, so I don't know what is happening but after logging back to my instance after the night this is now working. But I noticed another problem. When the entity name is really long it is getting cut on the "Take assessment" UI page for the risk assessment. See picture. Any ideas how this can be modified?
