Hi @Lisa71 ,

After updating an AI Search profile in ServiceNow—such as adding or modifying a condition—the changes take effect immediately once you publish the Search Profile. Publishing propagates the updated settings for use by the AI Search application without delay

Please refer to the below link:-

• https://www.servicenow.com/docs/bundle/zurich-platform-administration/page/administer/ai-search/conc...

If it is helpful, please hit the thumbs button and accept the correct solution by referring to this solution in the future it will be helpful to them.

Thanks & Regards,

Mohammed Mustaq Shaik