Native UI populates First Reported by Incident but Not in Workspace

Prathamesh Cha1
Tera Contributor

Hi Team,

 

We are creating problem from Incident. are here Problem is there in the related list of incident.

In native UI when we click on new problem in the related list of Incident we see reported by getting populated but when we try doing same thing from Workspace it didn't work as the same. first reported does not get populated in workspace when click on new problem from Incident.

 

PrathameshCha1_0-1749532647298.pngPrathameshCha1_1-1749532678686.png

 

PrathameshCha1_2-1749532685115.png

As you can see Incident got populated in first reported by but in workspace does not work the same.

 

PrathameshCha1_3-1749532856419.png

 

 

I check BR, client scripts, UI policies is there any specific field for which I need to check

Thanks,

BR