Overview Many organizations using the ServiceNow GRC (Governance, Risk, and Compliance) platform face challenges when customizing the risk assessment component to meet specific business requirements. One common request involves enforcing additional v...
The Environmental, Social, and Governance Management (ESGM) Delivery Accreditation is now available in ServiceNow University. Read more about the exam within this knowledge article: Environmental, Social, Governance Management (ESGM) - Exam Blueprint...
We have some pretty cool new Risk capabilities being launched in the May 2025 store release. Thanks to feedback from users like you, we are adding Gen AI and agentic AI features that will reduce the time it takes to do manual, time-intensive tasks. ...
To help a bank become DORA (Digital Operational Resilience Act) compliant using the ServiceNow platform, the following practical steps can be taken: Conduct a Readiness Assessment: Assess the bank's current state of compliance with DORA requirements...
GRC: Digital Operational Resilience Management (DORM) Bootcamp is now available on demand in Now Learning. To enroll, log in to Now Learning. The course is free. About this course: Learn how to maintain information registers, assess ICT incidents, ...
It's time to accelerate your BCM adoption journey Welcome to the Getting Started page for Business Continuity Management (BCM), where you can find the resources you need to be successful with ServiceNow BCM, including the IT Disaster Recovery domai...
Overview You can use exercises to make sure that your organization’s teams are prepared for a disruption. Exercises help teams identify gaps in recovery strategies and plans and trigger suggestions for corrective actions. With continuous testing, co...
Overview Business Continuity Planning is useful for developing continuity and recovery plans for all critical business processes and IT functions. This includes, but is not limited to: Identifying the plan scope.Documenting loss scenarios and busines...
Overview Business Impact Analysis (BIA) enables you to prioritize your organization's business processes and critical IT assets when a disruption occurs. BIAs help you identify the recovery time objectives (RTOs), recovery point objectives (RPOs), ...
Overview When undertaking Business Continuity Management (BCM) implementation on the ServiceNow AI Platform, you must consider establishing a solid foundation by connecting and structuring foundational data. To do this using a configuration managem...
In today's complex and interconnected business landscape, disruptions can arise unexpectedly, threatening critical operations and organizational stability. Business Continuity Management (BCM) offers a structured and strategic approach to ensure resi...
Please join us for the 2025 Q2 Risk Customer Confidential Product Roadmap Webinar! Hello ServiceNow Risk Customer, Thank you for being a ServiceNow Customer. It’s been an incredible year so far, especially with the recent Yokohama rele...
As we mentioned in part 1 of this article, InCountry is the best way for companies to securely store regulated data and stay compliant with local data regulations worldwide. InCountry is unique because the platform has considered all the imaginable s...
ServiceNow IRM (Integrated Risk Management) is a robust solution that provides a number of unique advantages compared to other GRC tools in the market. Here are some key aspects that make ServiceNow IRM stand out: Comprehensive Risk Management: ...
Gen AI Is Now Assist only accessible in the Workspace? All of our new capabilities, including Now Assist, are offered through the Workspace. Can individual clients disable some or all of the Now Assist features? Customers can define which Now Ass...
Hello, Platform Analytics is changing how we've seen reporting on the last few years. Imagine you would like to create a professional SOX (Sarbanes-Oxley) compliance dashboard to streamline reporting and risk management. While most of the components ...
The future of Risk Management and Security Operations is here – and we want YOU to be part of it! ServiceNow Risk and Security Operations customers are invited to join us at the upcoming Connect x Accelerate 2025: The Integrated Risk and Security Sy...
The GRC/IRM Business Unit conducts quarterly roadmap sessions to talk about what is coming in the future. You must be given access to this group. It is a private group. Customers, Partners and employees are welcome. The administrator coordinating th...
Intro to GRC , Authority documents & Citations ServiceNow's Governance, Risk, and Compliance (GRC) module is a comprehensive platform designed to help organizations manage their governance, risk, and compliance processes in a streamlined and effi...
The ServiceNow® Continuous Authorization and Monitoring application (CAM for short) applies a standardized approach to automating NIST's Risk Management Framework (RMF). RMF was mandated by the U.S. Federal government to provide the necessary resili...
Mary Hain
Lisa Latour
Dan Bruhn
Steph Morillo
