Attestation designer -clear dependent field

jhansi28
Tera Contributor

‎06-20-2024 03:40 AM

I'm working with GRC attestation and using the Attestation Designer to manage field visibility. We want the following behavior: when 'Is control Implemented' is selected as 'YES', the 'Is evidence Attached (Boolean Yes/No)' question should become visible. However, if 'Is evidence attached' is set to 'YES' and then 'Is the control implemented' is changed to 'NO', the value in 'Is evidence Attached' isn't being cleared  but cannot figure out how on an attestation form..

Has anyone worked with this situation before? Can somebody assist on this.

 

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Community Alums
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‎06-21-2024 05:51 AM - edited ‎06-21-2024 05:53 AM

HI @jhansi28 ,

Please follow the Doc :https://docs.servicenow.com/bundle/washingtondc-governance-risk-compliance/page/product/grc-policy-a...

to create the attestation and add the assessment type.

In the attestation designer, on the field you can make use of dependent on option.

 

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