Awaiting Approval

[jajay]

Hi, 

In Awaiting Approval State, it says the the approvers review the result of the audit tasks conducted and the issues that were created. The Approvers can either approve / reject the engagement. How can the approvers review this in Service Now? 

[Ahmed Drar]

Hi @jajay  ,

approvers need to navigate to 'My approvals'  under self-service application OR navigate to the portal and find engagement approval  there

I hope this helps.

Ahmed

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