BCM- Plan Approval

[NS16]

Hi Experts,
In BCM modules, the Plan module is available according to the life cycle, when the plan submit for Approval OOTB approval notification is not triggering.
Question- Is there any specific reason for that or it is a product defect if so, how to resolve it?

Thanks,

Neha

[soumyadaggula]

Hi,
even I have the same issue , cloud you please share the solution steps if possible ? 

[Knaka]

Hi Soumya,

As noted above, there are two unique tables that have "BCM Specific" approvals that are generated: sn_bcp_approval and sn_bia_approval.  These are separate tables from the sysapproval_approver records and therefore you can create approval notification records specific to those tables as needed as the easiest solution.

One caveat I will put since the last response from almost a year ago is that ServiceNow has tentatively announced some pretty major roadmap changes to the BCM platform over the next year. Depending on the exact nature of these changes, its possible that the approval system may change as well. Something to keep in mind.

[Bhawana B]

The plan table does not extend the task table, that is why the oob sysapproval notification will not trigger, we created plan notification on sn_bcp_approval table. Hope it helps