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Resolved! inbound rest without authentication

I have an unusual request... I'm sending an outbound rest service using OAuth that works fine. In some circumstances, however, the third-party service provider sends an initial response with a unique ID, and then at a later point in time, sends a ful...

How to revert back deleted portal pages

Hi all,I deleted some of portal pages from one of our clients developer instance which is in eureka version. Now my ess site is not visible. any links, suggestions are appreciated.ThanksPreksha.

restrict view of navigation menu

I would like to restrict the view of a Navigation menu item by role.   I am on Geneva with UI16.I would like any user with a role not to see a menu item and any user without a role to have the item visible.I have looked at Unfortunately, you can only...

loraine by • Kilo Contributor
  • 1888 Views
  • 6 replies
  • 0 helpfuls

Resolved! Inbound API for security incident

Short of using event management to generate security incidents, what would be the best way to remotely generate security incidents via API call? I know I can create an import set and push to that, or create scripted rest API, but I wanted to first ch...

jason_lau by • Tera Contributor
  • 1961 Views
  • 3 replies
  • 1 helpfuls

Resolved! Deleting group roles is not captured in update set

A group has some roles which need to be deleted. After editing the list and removing roles, i noticed that these deletions were not captured in update set.Is it possible to move these changes to other instance within update set, or these needs to be ...

hyperjam by • Giga Contributor
  • 3341 Views
  • 3 replies
  • 4 helpfuls

Post Incident Review (PIR)

I saw in the Security Incident response there is now a section for Post Incident Review (PIR).   While I see where this is coming from, now organizations have to figure the difference between:         Post Implementation Review (Change Management) - ...

myee by • Kilo Expert
  • 9601 Views
  • 1 replies
  • 2 helpfuls

ACL access to specific Group

Hi,I'm creating ACL for a group(SIU group). The Requirement is , the members of the group should have read access to the table "alm_asset" when the Model Category field is having the value "Camera". i.e, Asset table will have n number of records with...

Adhithyaraj by • Tera Contributor
  • 4360 Views
  • 1 replies
  • 1 helpfuls

content delivery network

Hello,Do we support content delivery network solution to optimize the performance?Thanks in advance.Regis

regis1 by • ServiceNow Employee
  • 2230 Views
  • 1 replies
  • 1 helpfuls

Resolved! Difference between table . * and TABLE . none

Hey Team,When we create ACL's, we are asked for table name and column names. Please let me know what is the difference between TABLE_NAME . * and TABLE_NAME . None?

diksh by • Mega Contributor
  • 7041 Views
  • 3 replies
  • 3 helpfuls

Resolved! Modifying ACL script

On the CMS website users can access their own profile page, I need to have all the fields grayed out for anyone without admin role or higher … except "date format" & "Time Zone" fields - these users with any role can edit/update. Tried modifying ACL ...

nealp_ by • Tera Contributor
  • 3020 Views
  • 7 replies
  • 1 helpfuls

Background script query execution on Geneva

Hi All,We are trying to run background query using the command (gs.sql) via the Background script module on the Geneva version.However it is giving security constraint error with the verbiage as- "Security restricted: Calling gs.sql is not allowed".P...

mishu1 by • Tera Guru
  • 1931 Views
  • 2 replies
  • 0 helpfuls

Resolved! should ACL script return true explicitly to grant access?

should ACL script return true explicitly to grant access?will this below ACL return true if any of the condition satisify ? current.isNewRecord() || current.request.opened_by == gs.getUserID() || current.request.requested_for == gs.getUserID() || gs....

prasanna11 by • Giga Guru
  • 4569 Views
  • 5 replies
  • 3 helpfuls