Hi All,We are in the process of setting up and configuring our CMDB within SN. One of the teams have asked if there is the functionality of storing usernames and passwords within the CMDB i.e. for particular servers. If this is possible what issu...
I'm looking for the steps/process to configure a local MID server to be able to pull down the security logs from our production instance of ServiceNow. Thank you.
I have questions related to defining the best configuration for Profiles types, etc. I believe I understand the basic concepts (create Profile types, define Profile filters, associate Policy statements, controls generate, etc. ) What is challenging ...
Based on Vendor selected in Tiering Assessment, I need to hide some questions present in assessment triggered. For more information please find the attachment
What's the purpose of the new "Content Reference" feature/Related List on the Authority Document form? Where can I find documentation on this?
Hi All, I am still in the learning phase of the GRC module. Please help me in understanding or clarifying the below - Controls have attestation and Indicators. Based on attestation response, controls are marked either compliant or non-compliant. Simi...
How to create COntrol Tests in GRC. I do not see the IT GRC -> Control Tests as given in the Madrid Docs. I believe Attestations are created to check the Control Design Effectiveness. How to check the Control Effectiveness in GRC
In preparation for my next project, I'm reading through the GRC documentation and I'm a little confused. This is what I understand it is saying:Profile type has a single reference to a profile classAny record in ServiceNow can have a profile generate...
Hello everyone, I'm working on the DEV instance (Madrid version) on GRC - Policies and Compliance for a long time. I've customized a lot of different fields, tables, labels and so on. I would like to export this work in a different instance. I would...
In the Citations table, citation names sometimes contain characters/symbols that are unreadable by JavaScript and it's causing my script that works otherwise not to work. To test this I would copy a query from the citation table where the name had a ...
What is the best way to enter (copy & paste) content from a Word doc into the policy text section of the policy form to maintain formatting? is there a third party app or any recommended method? thanks!
Hello, the final goal of my question is the compliance score % in policy statements. In my understanding and implementation in servicenow, every policy statements are evaluated through the attested controls related to statements. For example, if th...
How do I schedule my attests? My control owners need a clear idea ahead of time so they can resource plan for their attestations. Right now, there doesn't appear to be a "date" field to register. There is a "frequency" field where I can choose freque...
Does each policy statement have an indicator template? Also when the indicators are generated, what would be the next step?
Would like to clean up the OOB Choices that do not pertain to our organization, and also edit / complete other fields. Have the GRC Admin role, but the role seems to be lacking ability in the Policy and Compliance area, (Risk works better). Our Sys...