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Resolved! Storing Password in CMDB

Hi All,We are in the process of setting up and configuring our CMDB within SN.   One of the teams have asked if there is the functionality of storing usernames and passwords within the CMDB i.e. for particular servers.   If this is possible what issu...

Sam Ogden by Tera Guru
  • 3385 Views
  • 5 replies
  • 3 helpfuls

Resolved! MID Server - Security LOGS to SIEM

I'm looking for the steps/process to configure a local MID server to be able to pull down the security logs from our production instance of ServiceNow.   Thank you.

briangrayem by Tera Explorer
  • 2561 Views
  • 2 replies
  • 0 helpfuls

Resolved! control and risk indicators

Hi All, I am still in the learning phase of the GRC module. Please help me in understanding or clarifying the below - Controls have attestation and Indicators. Based on attestation response, controls are marked either compliant or non-compliant. Simi...

Resolved! How to create Control Tests in GRC

How to create COntrol Tests in GRC. I do not see the IT GRC -> Control Tests as given in the Madrid Docs. I believe Attestations are created to check the Control Design Effectiveness. How to check the Control Effectiveness in GRC

tena1 by Tera Contributor
  • 2716 Views
  • 2 replies
  • 1 helpfuls

Resolved! GRC: Profiles, Profile Types, Profile Classes

In preparation for my next project, I'm reading through the GRC documentation and I'm a little confused. This is what I understand it is saying:Profile type has a single reference to a profile classAny record in ServiceNow can have a profile generate...

Resolved! Script function to remove symbol characters from string field

In the Citations table, citation names sometimes contain characters/symbols that are unreadable by JavaScript and it's causing my script that works otherwise not to work. To test this I would copy a query from the citation table where the name had a ...

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leahdany by Giga Guru
  • 4324 Views
  • 4 replies
  • 0 helpfuls

Resolved! Formatting Word docs in Policies

What is the best way to enter (copy & paste) content from a Word doc into the policy text section of the policy form to maintain formatting? is there a third party app or any recommended method? thanks!

Edward14 by Kilo Contributor
  • 2562 Views
  • 3 replies
  • 3 helpfuls

Resolved! How do I schedule my team's attestations?

How do I schedule my attests? My control owners need a clear idea ahead of time so they can resource plan for their attestations. Right now, there doesn't appear to be a "date" field to register. There is a "frequency" field where I can choose freque...

Andrew87 by Kilo Contributor
  • 2535 Views
  • 3 replies
  • 3 helpfuls

Resolved! Indicator template

Does each policy statement have an indicator template?  Also when the indicators are generated, what would be the next step?

Riya17 by Giga Contributor
  • 4400 Views
  • 6 replies
  • 7 helpfuls

Resolved! GRC Choices - unable to edit fully

Would like to clean up the OOB Choices that do not pertain to our organization, and also edit / complete other fields.  Have the GRC Admin role, but the role seems to be lacking ability in the Policy and Compliance area, (Risk works better).  Our Sys...

Mike Cook3 by Kilo Guru
  • 2174 Views
  • 2 replies
  • 1 helpfuls