Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Write access on Journal fields are not granting with OOB ACL roles on the risk assessment table

PrasadK43791691
Mega Contributor

Hello Team,

On risk assessment table, i am trying to provide write access on journal fields (work notes, comments) by adding OOB write ACL roles to the required group. Somehow the user is not able to get the write access on those journal fields even he is having read access on the table.

Requesting to suggest a best approach for this.

Thanks!

1 REPLY 1

Ankur Bawiskar
Tera Patron

@PrasadK43791691 

if you are sure user has field level WRITE access, then remember user also need to have write access to the record so that they can edit

Is that happening?

debug using Access analyzer

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader