Resolved! how to identify Ip adress logins
Hi Team,How to identify where users logged ServiceNow Instances like on my home , Hyderabad .Please provide me the suggestions.Regards,Naresh Reddy
Forum Posts
Control Indicator vs Control Test
Hello Everyone, I'm looking for answers to few basic questions on Control Testing. What is the different between Control Indicators and Control Test? For control self assessment are we supposed to make use of Control Test of Control Indicators for ma...
Resolved! Access Controls on Delegate table for non itil to have same access as ITIL
I want non ITIL users to have the same access as the ITIL users. Where User is read only but everything else is editable. I have tried a few things but non ITIL users are only read only.
Modify Password Change Page (pwd_change.do)
I would like to modify our password change page that users see within the ServiceNow Password Reset application to only show one option for changing password: AD Password Reset - Self Service. How do I achieve this?Currently the screen shows two opti...
Vulnerability Groups & Vulnerable Items
Good Morning,I'm looking at the feasibility/usability of integrating a vulnerability scanner w/the SecOps module of ServiceNow. When creating a vulnerability group per vulnerability per support group, will the vulnerable items still show up in the re...
Resolved! Do we need to setup certificates when setting up MID server?
Our Infrastructure department setup a MID server to connect to our ServiceNow instance in order to link to SCOM. I am planning to use the MID server for sending outbound SOAP requests from ServiceNow to web services inside our network.I noticed tha...
Resolved! UCF Integration
We have imported the first shared list of authority documents, NIST SP 800-53 R4 Moderate Impact, we needed for our GRC implementation. However, we have several other authority document we want to import through the UCF integration but do not want t...
Resolved! How to manage admin vs. "regular" accounts
Hi,Our company has been moving to a security model in which sys admins have a separate admin login from which they perform only admin-level tasks while their regular SSO sign on is used for everything else. I'm being asked if we should implement thi...
Resolved! How to set value of a choice field, that has Reference qual set up?
Hello, Community experts I'm targeting to automate Vendor's risk rating definition, that will be based on conditions, that come out of GRC module. When reviewing risk rating field dictionary, I've noticed that it's values come from sn_grc_choice tabl...
How to apply GDPR to the Servicenow Instance and few Implementation ideas
Hi All,Could anyone of you please help us with some ideas on applying GDPR to the Servicenow Instance along with few suggestions that can be followed to be compliant..Thanks & Regards,Raji.
Resolved! UI Policy Action field name not populating correctly
I am unable to create a UI policy to expose a field in service now. At first when I went to a field name, it gave a choice list, but wasn't populating with fields from the issue table. I configured it to be a reference field, but couldn't get that to...
Configuration required on self hosted SN APP server to allow HTTPS
This is for an interface with SNOW appliance which uses HTTPS only. SN instance is self hosted Eureka instance on Redhat. SNOW interface section has been deployed, just require details on how to configure the SN APP server to use HTTPS. Currently ...
Best way to gather evidence for Control?
Hello,When a create an audit workbench defining the scope of the audit by including the profiles, controls, risks etc. What is the best way to ask all the control owners to ask for evidence during that point of time? I am aware of the functionality w...
Resolved! Renaming domain name
Hello,Our instance is in domain seperated mode. We want to change the nameof one domain. Is there any risk to change the domain name? Thanks in Advance,í–zgür
Resolved! how to kill all user sessions
We want to kill all user sessions and force to login again.How to do that?Best Regards,í–zgür
