When the state of the policy exception request workflow reaches Approved, will the workflow automatically set the stage to closed when the valid to date of the exception record is reached? Documentation on the exception request workflow is a little ...
We have a requirement to close any open Remediation Tasks when the parent issue is cancelled. I have created a UI Action which sets the Issue state to Cancelled, and makes it inactive, and tried creating an After Update Business Rule to close the Rem...
How do I request ServciceNow ISAE 3402 certificate?
Please send me the real time examples for indicators
I have published a report and added it to a dashboard with the role of "public" but i am still receiving an error "Security constraints prevent access to requested page". I added the role of ITIL to the report and my test user had ITIL, nogo.. So I...
We have a very large client that we are currently doing a GRC implementation for and they are asking a ton of questions on Profiles and Profile Types. Does anyone have uses cases, best practices or documentation on this topic? Thanks
We have been trying to figure out how to export or display Control Attestations for some time, and cannot figure it out. Currently, we have to go into an authority document, or policy statement we want to view all attestation responses for and we hav...
I can create an Issue Group Rule, but cannnot get them to apply to issues. The documentation provided does not cover assigning issues to groups. Has anyone successfully done this? If so, how? Thank you
Hi all,can you please provide me with scenarios where a control gets retired.i have referred to most of the docs and couldn't find any doc/text related to controls retirement .Thanks in Advance .
Hi there, I have implemented some risk assessment questionnaires based on my client requirements. However, once the questionnaire is filled and submitted, the score dis not affected in the scoring tab within the risk record. Is the scoring autom...
Hi All, We are in the process of implementing the GRC Module within ServiceNow. I would like to know the process and flow of GRC. If anyone already implemented GRC, please help me to understand the process. Thanks in advance.. Thanks & Regards, Sand...
Hello, Is it possible to change/modify the Roles required for a user to view/interact with the Demand workbench? As things currently stand the only way for a user to access the Demand Workbench is for them to have both the 'it_demand_manager' and ...
Hello,I'm using the VRM application and I was wondering what is the difference between issues and tasks?They both have a workflow and are related to Vendor Risk Assessment.I can tell there is a 1-to-many relationship but that's about it.Could someone...
Hello everyone, I am setting up the Security Operations add-on for Splunk integration by following your documentation here:https://docs.servicenow.com/bundle/jakarta-security-management/page/product/secops-integration-splunk-addon/concept/setup-splu...
We imported the UCF(Unified Compliance Framework) a couple of years ago. We understand the procedure for UCF integration with ServiceNow has changed. Now we have 2 parallel list of auth documents( one from earlier and one from now) and do not know ho...