BIA Smart Assessment and Automations

josephpro
Giga Contributor

Hello,

 

I'm in the process of configuring an RTO assessment for a BIA smart assessment template and am having difficulty setting the action portion of my action set (see the attached screenshot). The "Set action" field is empty and says, "No results found." In demonstrations that I've seen, the "Set recovery time objective and recovery tier" action is typically used to map the question response to a recovery timeframe. I have not configured a Smart Assessment BIA template before and I'm unsure whether this issue is due to missing a step prior to creating the smart assessment template, or whether it's due to an automation issue I'm having.

 

Any guidance or tips would be greatly appreciated. Can you please advise why I'm encountering this issue?

 

Thanks!

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