Business Continuity Management Exercises - Event Tasks

[Matt Forder]

Hi community,

I'm working on implementing the Business Continuity Management product in ServiceNow and I have a question.

When creating an exercise there are 4 Exercise methods that can be selected:

• Simulation
• Tabletop
• Walkthrough
• Functional

However, according to the documentation, the Event Tasks tab is only displayed in the BCM workspace when 'Functional' is selected as the exercise method.

My question is... Why? What is the value of creating an exercise in the BCM app for the other 3 exercise methods?

I'm just trying to understand the rationale...

[Pratiksha Lang1]

Hello @MallikharjunaV @Matt Forder @Chris_Arbisi 

Even I was looking for a solution on this and what I implemented for the same is I created one more field which had rest of the exercise methods apart from functional exercise method and kept the original exercise method default and read only to functional. 

So if user wants to select functional then anyway it will be read only and if user wants to select the other exercise methods then I kept one check which if checked then only the other field with other exercise methods will be visible to select and the original exercise method field with functional as default will be hidden.

In this case whatever happens the functional method will always be there in the backend and will generate the event task for exercise methods. 

We figured out the solution and also ServiceNow also gave the same solution when we raised a case with them. 

Happy to help if you need more clarity or we can also connect.

Please mark my answer as helpful if it helped you 🙂