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Calculate residual score using calculate inherent score for risk assessment

AjvadK
Tera Contributor

‎03-26-2026 06:17 AM

While configuring the RAM, for inherent assessment I chose product as the criteria, where inherent score=impact*likelihood. Now for residual assessment, I want to use the formula, 'residual score=calculated inherent score*control effectiveness'. 

 

But if i choose lookup matrix b/w inherent and control effectiveness as criteria, then it considers only the overriden inherent score. Is there a way to calculate residual score using the calculated inherent score and the control effectiveness without using script. Because using script would mean no heatmap. 

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Tanushree Maiti
Tera Patron

‎03-26-2026 07:04 AM

Hi @AjvadK 

 

Check this post /video , if it helps

 

https://www.servicenow.com/community/grc-forum/inherit-and-residual-risk-scores-calculation/m-p/2352...

 

https://www.servicenow.com/community/new-customers-policy-risk-forum/how-does-risk-assessment-result...

 

 

https://www.youtube.com/watch?v=Bn03SrHCpr4

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Advanced Risk Assessment Setup | How-To Now Series
Advanced Risk Assessment Setup | How-To Now Series
youtube.com/watch?v=Bn03SrHCpr4
Learn how to set up advanced risk assessments in the ServiceNow Risk Management application with this step-by-step guide. This video demonstrates a qualitative Impact x Likelihood risk assessment, showcasing detailed setup, workflows, and functionality within ServiceNow products. **Connect with ...
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