Cannot install Operational Risk Management (Australia) on Demo Hub
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12 hours ago
I have made a clean install of ServiceNow Asutralia (zBoot, delete demo data), installed Demo Hub and I am trying to install the demo narrative called "Operational Risk Management (Australia)".
When I open the relevant modal, under the setup tab, there is an "Install" button (curious it's now "Download and Install") and it says "Ready to install: No" (see attached screenshot).
When I press the "Install" button I expect the narrative to be installed.
Instead the button does change to "Intalling", but nothing happens. Nothing appears in the Download or Install queue and if a close and reopen the modal, the button says "Install" again and it is as if I did nothing.
Can anyone help?
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11 hours ago - last edited 11 hours ago
Hi @AngelosV
TBU.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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11 hours ago
Please read the question before you answer.
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11 hours ago
Hi @AngelosV
My Bad. Updating my Answer
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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11 hours ago
Hi @AngelosV
Specific "Operational Risk Management" application operates under the premium IRM Professional license and it is not be available for full, out-of-the-box installation in a free PDI environment.
refer: https://www.servicenow.com/products/operational-risk-management.html#benefits
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti