Cannot install Operational Risk Management (Australia) on Demo Hub

AngelosV
Tera Contributor

I have made a clean install of ServiceNow Asutralia (zBoot, delete demo data), installed Demo Hub and I am trying to install the demo narrative called "Operational Risk Management (Australia)". 

 

When I open the relevant modal, under the setup tab, there is an "Install" button (curious it's now "Download and Install") and it says "Ready to install: No" (see attached screenshot).

When I press the "Install" button I expect the narrative to be installed.

 

Instead the button does change to "Intalling", but nothing happens. Nothing appears in the Download or Install queue and if a close and reopen the modal, the button says "Install" again and it is as if I did nothing.

 

Can anyone help?

5 REPLIES 5

Tanushree Maiti
Tera Patron

Hi @AngelosV 

 

 

TBU.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Please read the question before you answer.

Hi @AngelosV 

 

My Bad. Updating my Answer

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Tanushree Maiti
Tera Patron

Hi @AngelosV 

 

Specific "Operational Risk Management" application operates under the premium IRM Professional license and it is not be available for full, out-of-the-box installation in a free PDI environment.

 

refer: https://www.servicenow.com/products/operational-risk-management.html#benefits

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti