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Character Limit Configuration for Manual Factor Text in Risk Assessment

SuganyaD
Tera Contributor

We have a requirement to restrict the number of characters allowed in the Rationale/Justification field within a Risk Assessment. This field is currently configured as a Manual Factor – Text (User Response).

 

Could someone please clarify where (or if) the character limit for this field can be defined? Is it possible to configure a maximum character length for a manual factor text response, or is this not supported?

 

Any guidance or best practices would be appreciated. Thanks!

2 REPLIES 2

Ankur Bawiskar
Tera Patron

@SuganyaD 

is this normal survey question?

where is this configured?

share screenshots

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  the field is configured as manual factor that appears on the risk assessment. Attached screenshots

SuganyaD_0-1777548320928.pngSuganyaD_1-1777548373862.png