Character Limit Configuration for Manual Factor Text in Risk Assessment
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15 hours ago
We have a requirement to restrict the number of characters allowed in the Rationale/Justification field within a Risk Assessment. This field is currently configured as a Manual Factor – Text (User Response).
Could someone please clarify where (or if) the character limit for this field can be defined? Is it possible to configure a maximum character length for a manual factor text response, or is this not supported?
Any guidance or best practices would be appreciated. Thanks!
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15 hours ago
is this normal survey question?
where is this configured?
share screenshots
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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13 hours ago
@Ankur Bawiskar the field is configured as manual factor that appears on the risk assessment. Attached screenshots
