Concerns or pre-requisite steps before creating a new entity type and entities in GRC

[Kirthika D]

Hi,

Are there any concerns or precautionary steps to be taken before creating a new entity type in an established GRC setup?

If yes, what are they?

If no, can this be done directly in a production environment or should it go through a user story development lifecycle?

[Satishkumar B]

@Kirthika D 

Before creating a new entity type in ServiceNow GRC Evaluate dependencies with existing risks, controls, and policies, and assess how the new entity type will fit into the GRC framework.

Always follow a structured user story development lifecycle process . Avoid making direct changes in production.

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[Community Alums]

Hi @Kirthika D ,

When you say precautionary steps, i think of cmdb tables which i am going to use to create entity type filter conditions, where i will check if the data is correct, we know the sources for the data, there is no statle data.

We should not create directly from Prod ( not Recommended). Please follow user story development lifecycle , where you move from Dev>test>Prod.

[Community Alums]

Hi @Kirthika D ,