Configure approbation on control (GRC) when it turns to Review state

zineberrada
Tera Contributor

Hello everyone,

 

Please anyone help me on this : I would like to know if there’s an OOB way to configure an approval process on the Control table (sn_compliance_control) — so that when a Control record transitions to the Review state, an approval is automatically triggered.
If the approval is accepted, the record should move to the Monitor state; if it’s rejected, it should return to Draft.

I have already configured the Approval Configuration module (including the level, table, state, and approvers), but the approval doesn’t trigger when the Control state changes to Review.

 

zineberrada_0-1760000436837.png

 

Thank you in advance,

Zineb

1 REPLY 1

M Iftikhar
Tera Sage

Hi @zineberrada ,

 

The Approval Configurator Feature is not applicable on Control table as it is only available for specific tables. You can check here:
Base system tables configured with GRC: Approver Configurator

 

I have tried the approval configuration for one of the above-mentioned tables in documentation that is Policy [sn_compliance_policy] and it worked:

MIftikhar_0-1760094033743.png

 

MIftikhar_1-1760094046767.png

 and when I tried it for the Control table, it didn't work.

 

If you want the approval on Control table, you can create a flow in Flow Designer:

Trigger the flow, when the record is updated on Control table and add condition of State is Review. Add an Ask for approval action and set the specific approver's name/ user field from your record/ group from your record in the action. Add an if else flow logic, for the cases of approved and rejected and set the state value accordingly by using Update Record action.


If my response helped, please mark it as the accepted solution so others can benefit as well.

Thanks & Regards,
Muhammad Iftikhar

If my response helped, please mark it as the accepted solution so others can benefit as well.