Could not find a table sn_doc_html_template / Document Template table?

[Ba10]

I have installed all the IRM plugins that includes continuous authorization and monitoring. Normally, you will find the document template and also the document script in the CAM module. But in Rome Build date 09/16/2021 version I couldn't find it. The table is missing? This is a big problem and want some one to confirm if you are in 

Build name: Rome
Build date: 09-16-2021_1434

 

[Anil Lande]

Hi,

Please check the documentation related with the plugins you have installed and see if this table is installed with IRM or not.

As per documentation this table is installed with HRSD plugin.

https://docs.servicenow.com/bundle/quebec-employee-service-management/page/product/human-resources/r...

Thanks,
Anil Lande

[Ba10]

Hi Anil - It was not installed. I will try and see if come with HRSD plugin.

The other point is why I am missing the UI Actions like Generate SSP Report(s) UI action

it's kind of wired for me. 

[sruggeri]

Hello, 

I just ran into the same issue. I installed the Lifecycle Events for Enterprise plugin, but that did not create the sn_doc_html_template table. 

What did actually create the table for me was installing the Document Templates plugin! Hope this helps