Design QUESTIONNAIRES on the fly for set of users of type Yes/No, Attachment to collect evidence?

User664605
Kilo Guru

2 hours ago

Hi ServiceNow Experts,

Need your valuable inputs on the below requirement and its feasibility in ServiceNow:

Requirement -
Client wants to design questionnaires which can vary from one audience to another and doesn't follow any Standard Template. The Questionnaire need to be sent out to a group of users to collect responses in the form of Choices/Attachments/Yes-No, etc. 

Any different ways we can solution it in ServiceNow to provide Client a way to prepare Questions and send them to a certain audience to fill it? Please share.

Thanks.

Regards,

Sameekshya

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Mohammed8
Giga Sage

2 hours ago - last edited an hour ago

Hi @User664605 ,

ServiceNow provides surveys application which lets to create questionnaires, send them to users, and collect their responses. Surveys can be assigned to one or more users and used across different records in the system.

If you wanted different approach from this, you can point it out as maybe I’ve misunderstood your requirement/question.

 

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Mohammed8_1-1766228601612.png   Mohammed8_2-1766228656634.png

 

 

Document link for reference:

https://www.servicenow.com/docs/bundle/zurich-servicenow-platform/page/administer/survey-administrat...

 

If you find the response useful please mark it as helpful/solution accepted

 

Thanks and Regards,

Mohammed Zakir

 

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