No change in the Compliance score in the CMDB Health Dashboard even after adding new audit rules
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-13-2025 12:22 AM
why is the compliance score not changing even after new audit rules being added in the CI class manager?
There are some existing audit rules but now I have added new audit rules for about 11 classes but i still see no change in the compliance score.
Can you please let me know what can i further do to see some change in the compliance score?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-13-2025 12:31 AM - edited ‎03-13-2025 12:34 AM
Hello @Harshini Chowda
In CMDB Workspace, there is a scheduled compliance job that you need to activate and execute manually if you want to see the changes immediately. Please go through this link for better clarity.
Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-13-2025 12:33 AM
Hi @Abhijeet_Pawar
thank you for the help!! but i have already done that.
Can you please help me on what else i can do?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎06-03-2025 01:04 AM
Hey,
I'm facing the same issue. The compliance results do not change after the CI record has been updated to comply and re-running the jobs, unless the health results for audit metrics are cleared. Did you find a resolution to this?
Thanks
Anuneeti
