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Digital Resilience Incident Reporting status autoupdating as Reportable

sisharparim
Tera Contributor

The Reporting status on the DRI case is getting auto updated as Reportable when the Regulatory Reporting Action task is moved to Review state although the DRI case was initially marked as Potentially reportable or Not Reportable.

 

My requirement is to stop updating of the DRI Reporting status automatically.

 

The following procedure was done

1) Created a new DRI case automatically from a backend Critical / Major Incident

2) The Reporting status on the new DRI case was "Potentially Reportable "OR "Not Reportable".

3) Opened the "Regulatory Reporting" action task, assigned to myself as the task owner and completed the assessment that got generated. The "Regulatory Reporting" action task now got updated to "Review" state

4) When I go back to the DRI case record, the Reporting status was automatically updated to "Reportable" from its previous status of "Potentially Reportable "OR "Not Reportable".

 

How can I stop this automatic update to Reportable status on the DRI case?

Is there any script which I can update to stop this behavior?

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