I generate word document out of the record with a custom button in record. I am looking around to add a feature to embed attachments in record to the word document I generate, so that the document will have all the attachments embedded too instead of navigating back to ticket to find attachments.
Is there a way to get this? Any suggestions/help would be appreciated.
any other alternate approaches too? As workaround, I am checking the feasibility of generating a downloadable link for the attachments(sys_attachment table) in the record, so that we can add the URLs to the word document being generated on button click. Is there a way to generate this link?
