Entity type and entity filters

Tadz
Kilo Sage

Hi Everyone,

On what I understand you can automatically assign entities to Entity Types via Entity filters.

Somehow in the Entity Filters table field, its not getting any tables.

Is this by default?

I tried to create via background script one record but somehow it didn't map the entity to the entity type I created.

find_real_file.png

Thanks,

Tads

1 ACCEPTED SOLUTION

Sulabh Garg
ServiceNow Employee

Hi @Tadz , It will not create automatically all entities, You need to click on "update entities from filters" related link as shown below

Hope It helps!!

find_real_file.png

Please Mark āœ… Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

View solution in original post

4 REPLIES 4

Sulabh Garg
ServiceNow Employee

Hello

Its not by default, All tables are accessible on my PDI, Please see below screenshot

You may try few checks

1) Check if you are on different application (other than global). 

2) Open existing entity filter and see if Tables are showing or not.

 

find_real_file.png

 

Please Mark āœ… Correct/helpful, if applicable, Thanks!! 

Regards

Sulabh Garg

Please Mark āœ… Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

Hi @Sulabh Garg , i'm on global and i have checked other filter it has value but dropdown is only the value it already has.

 

But in theory once we create an entity filter it would automatically map all entities to that entity type right?

 

Thanks,

Tadz

Sulabh Garg
ServiceNow Employee

Hi @Tadz , It will not create automatically all entities, You need to click on "update entities from filters" related link as shown below

Hope It helps!!

find_real_file.png

Please Mark āœ… Correct/helpful, if applicable, Thanks!!
Regards
Sulabh Garg

Thank you Sulabh, i also tested this in my personal instance. Thank you so much šŸ™‚