How to set one dependent field on another. Like we have 'class' field and another is 'sub-class' but subclass field should be dependent on the class field. These two fields are reference type and also we have tried the option of the dependency from t...
Automate the files import from datasources and schedule transform on weekly basics.how to achieve this automation in servicenow.
Is there are flowchart for the steps of moving a Policy Exception thru creation to approval and closure? Thank you,Tom
I have 46 assessments that need to be taken - all will have the same score/result. Assessment Group Criteria (sn_grc_asmt_group_options) is set up as follows:Name: Control Objective/Risk StatementTable name: Assessment Instance [asmt_assessment_inst...
Hi All,I am trying to complete this lab based on the ebook instructions but somehow I could not find the Department as Eligible dependency in Dependency Map, sharing the ebook instructions and the instance snapshot for reference, if anyone can guide....
how to automate the file import from data source(attachment-csv) on timely basis(weekly import)
Hello, need help. I am not able to locate from where the 'Rationale for risk response' section is coming from (Risk workspace-Risk assessment-Risk response stage). I checked all the scripts in the UI builder, but couldn't locate it. For a client deli...
I have written the Before business rule to check duplicates - I have used setAbortAction to restrict the creation.But i am getting error - "Access to api 'setAbortAction' from scope 'scope_name' has been refused due to the api's cross-scope access po...
Hi All, I have requirement to restrict editability of state field on User approval [sysapproval_approver] table and the requirement is I have a field named as approval flag and if the approval flag is set to true then I need to restrict editability ...
Hi all, The requirement is to show the list of articles on portal with bread crumbs filter and add the fix filter as 'knowledge base is IT and workflow state is Published.'(No one should be allowed to remove the filter)I have used the OOTB widget- 'D...
Is there any way to integrate AI bot to generate auto replies for the questions that are asking in the servicenow community.
In CAM module, Authorization Package, I have created Hybrid Controls from Baseline Controls. And from Hybrid Control screen with 2 Control Requirements, when I select Take Attestation at Requirement level checkbox and click Attest button, I am not ge...
In xanadu Advanced Risk assessment, in case of no mitigating controls to assess, I expect that the residual risk calculation will not account for any reduction in risk due to controls, effectively treating the residual risk as equal to the inherent r...
how to make CAB mandatory for high/medium impact for normal change in servicenow
Currently we are checking the feasibility of integrating ServiceNow with Microsoft SharePoint for policy authoring. As per the ServiceNow docs, for the integration the 'Microsoft OneDrive spoke 2.3.1' needs to be installed. Link to the doc: https://d...
