Expiration date relevance and significance on Attestation (assessment instance) form
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-17-2024 04:38 AM
I came across this link which explains Expiration date on survey instances.
Though, it would be great if someone can explain what happens to the instance after expiration date. A new instance can be created by the system as per frequency, but what happens to the existing ones ?
how Due Date can be greater than expiration date ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-17-2024 04:49 AM
It will be set to expire (OOB).
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-20-2024 03:30 AM
Hi @Yuvraj Sharma ,
The Survey Instance will get expired and the survey will not be sent to the users anymore.
About your second question : "how Due Date can be greater than expiration date ?"
This field is used only internally for a technical purpose - it is used to determine if a survey instance should be created or if the creation would cause duplicate active survey instances.
When the system is creating a new survey instance, it checks the existing instances by their "states" and "expiration date" values in order to find out whether the creation of this instance is allowed according to the "scheduled period" setting on the survey definition.
Customers should not worry about this field and should not include it in any reporting.
