Facing issue in generating Business Application type entities from Entity Type

[Satanik Dutta G]

Hello Experts,

I am facing issue in generating Business Application Type entities from cmdb_ci_business_app table. I have total 281 active records in the table. Although the count of entities are matching, but 113 out of those are getting created with blank Owner and Class value. 

But the field, which I have mapped to be the owner in the Entity Type Filter, is having values for all of them. Most surprisingly, even the class is not getting mapped. Has anyone faced such issue ever? Here are some snaps for better view: 

#GRC #Entity_Type #Policy_and_Compliance

[Satanik Dutta G]

Hi @Jan Spurlin 

Got the issue. for those 113 records the "Source field for owner" field is setting "Assigned to" field instead of IT Application owner. Don't know why. Any solution to the issue?

Thanks,

Satanik

[aman_sharma_07]

Hi @Satanik Dutta G ,

I've gone through the conversation, and I think that those 113 entities could be part of the entity filter created before yours...

To validate the same, compare their created date, and check what all entity filter(s) were created at that time.

One of the possible work arounds could be deleting the previously created entity filter and generating fresh entities.

I hope this will help, otherwise @Jan Spurlin could assist you better!🙂

Thanks!

[Jan Spurlin]

As @aman_sharma_07 suggests below, those 113 entities were probably created earlier when the entity class and entity owner were not required fields.  Check the create date on those entity records.