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Resolved! Risk roll up at entity hierarchy level

The entity class is set up as Company -->Business Unit-->Division-->Department. All the entities of the 'Department' entity class are downstream of entities of the 'Division' entity class, etc. How does the risk roll up from the entity of 'Department...

rajeeshraj by Tera Guru
  • 1388 Views
  • 3 replies
  • 2 helpfuls

Artifacts for Operational Risk management

Hi ServiceNow community,  I am looking for information regarding one the GRC/ IRM module - Operational risk management. I was able to get very minimum information so far. Looking for more details on the Workflow/ Lifecycle, plugin to be installed, da...

Turning on glide.ui.security.allow_codetag is not working

Hi community,initially when glide.ui.security.allow_codetag was true it did updated as hyperlink but seems now its not.Cache cleared still not working.Any help would be appreciated. the only thing we did is custom url but all those working okayThanks...

nowuser24 by Tera Contributor
  • 726 Views
  • 1 replies
  • 1 helpfuls

Set up entity hierarchy

We have a requirement to set up entity hierarchy i.e., upstream and downstream hierarchies we have 5 levels of processes (in the business process table in CMDB), we are thinking of creating an entity only at Level 5, and hence we are creating an enti...

rajeeshraj by Tera Guru
  • 858 Views
  • 1 replies
  • 0 helpfuls

Clarification on ServiceNow GRC Editions and Roles

Hello ServiceNow Community,I'm seeking clarity on the differences between ServiceNow GRC Lite, Standard, Professional, and Enterprise editions, along with the roles and functions associated with each. Can anyone provide a brief overview of:Key distin...

Resolved! Risk aggregation at entity level

Hi Team, Is it possible to have aggregation of an entity’s risks based on entity class hierarchy? Lets say we have entity class hierarchy as: Company Business Unit Application  Is it possible to understand a Company risk profile based on its downstre...

Service Portal Site

Hello How does Service Portal ensure global accessibility for all users while maintaining robust access control for security, and what capabilities does it offer for providing detailed operational images and screen images within its portal environmen...

DarwinNow by Tera Contributor
  • 298 Views
  • 1 replies
  • 0 helpfuls

Resolved! Risk Management Complete Lifecycle based on Role

I would like to understand out of box Risk Manangement Workflow based on Role. we are working on Qualitative approach.  I am penning down my understanding on Risk Management.  Risk is either Created from Risk Statement or it is created manually and i...

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Sumit Anand by Kilo Contributor
  • 3058 Views
  • 3 replies
  • 0 helpfuls

Resolved! Relating attestation respondents to user IDs

I need to report User IDs for respondents on the sn_grc_item table and I'm attempting to do so with a database view.  I'm building a view that relates the Name field on the sys_user table to the Respondents field on the sn_grc_item table.  But the re...

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Jim O_Shea by Tera Expert
  • 428 Views
  • 2 replies
  • 0 helpfuls

Auditable Units

What is the concept behind Auditable Units in Audit Management? I am trying to create one, and when I try to add records under the 'Business Units,' 'Department', etc., the records available are the actual records from Business Unit and Department ta...

Rajeesh Raj1 by Tera Contributor
  • 1479 Views
  • 3 replies
  • 3 helpfuls

Resolved! Which role is required to access the GRC:crisis map

I want a particular team should have access to only Crisis map in workspace. After providing  sn_fam.user and sn_fam.admin still the member in that team is not able to access Crisis map. Can anyone suggest any approach for the same? TIA   

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Mehar Naaz by Tera Contributor
  • 336 Views
  • 1 replies
  • 0 helpfuls

Vendor Responding via SIG Questionnaire

Hi, Is there any detailed documentation/blogs/posts around the Standardized Information Gathering (SIG) Questionnaire Integration and how an organization can leverage this functionality.Background - We have our own assessment's, that leverage the sub...

Chandan_jha by Tera Contributor
  • 1551 Views
  • 4 replies
  • 1 helpfuls