Move field to header inside workspace
Hi everyone, I need to move one field to the side of the title inside my workspace, I've been looking on the UI builder module but couldn't find much, this is how it should be displayed thanks a lot
Forum Posts
How to filter Risk Assessment Methodologies for the populated Entity Class?
hi, I want to filter the Risk Assessment Methodologies options to only display the RAMs on which I have configured the applicable entity classes. Below is the Risk form which shows the Risk Assessment Methodology of the populated entity which is lin...
Expiration date relevance and significance on Attestation (assessment instance) form
I came across this link which explains Expiration date on survey instances.https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0656044#:~:text=The%20value%20of%20%22Expiration%20Date,days%20from%20the%20creation%20date. Though, it ...
Resolved! Compliance Management ; Actor responsible for review of Controls
Hi Everyone, Reaching out to all the experts here. As part of Control Lifecycle management, i see the workflow has now changed as Draft-->Review-->Attest--> Monitor--> Completed. We understood, it is the Compliance manager who is responsible to gener...
Is there a way to edit the RTO questions? (Customization of RTO in Business Continuity Workspace)
Hi All, I am working on the implementation of the Business Continuity Management module. I have a requirement to modify the Recovery time Objective questions. Is there any way to do this?PFA Kindly pour in your suggestions!! Thanks in advance!!Sange...
Resolved! I need to assign an Indicator Task to a different assignee than the Control Owner
I have a Control owner who is responsible for the overall control. (e.g. Do capacity trend analysis on servers) There are multiple manual Type Indicator Tasks linked to this Control. (e.g. Check CPU trends, Check Disk usage trends etc.) Each Indicato...
UI Builder has components but not display in the UI builder page
Hello, When I modify an experience in UI builder, I am able to add components in the left content tree, but the components are not displaying in the body. The way I am testing is to make a change in the UI builder then save it, and go back to the app...
SIG Questionnaire Upload FOR the vendor
Can we upload a SIG for the vendor/contact? We are pointed to a number of trust sites and have relationships with very large corporations where we have to retrieve the documents from the site and attach. They simply will not use ServiceNow. Along ...
Create Regulatory Alerts from an RSS Feed
Hello everyone,I was curious if it is possible to create regulatory alerts based on items that come from an RSS Feed. If I use the documentation to configure an RSS feed such as (https://iapp.org/rss/united-states-dashboard-digest) is there any way t...
Business Continuity Management - Recovery tasks
Hi All, I have a customer requirement where they want to initiate or close complete/incomplete the recovery tasks that we create for the recovery events during the planning phase of the Business Continuity management module from an external source.I...
Resolved! BIA dependency assessment reset
Hello We already complete a full RTO assessment for an application.But, after 6 months, the department start using a new function on this application.We would like to know how we could reset an assessment, because we add some new questions to define ...
Delete Policy: "1Policy/regulation compliance status" Message
When I attempt a deletion of a duplicate policy, I get the "1Policy/regulation compliance status" and see the policy is listed in the sn_compliance_documents_reports table.What is this table used for and how is it affected if I delete the policy reco...
GRC to IRM upgrade efforts
Hi Team,Anybody has done GRC to IRM upgrade?Can you please help me with the effort required to upgrade from GRC to IRM. What all the things to be taken care during the process.
Vendor Risk is being replaced by 3rd Party Vendor Risk Management?
Good morning/afternoon, I have quick question(QQ) Is vendor risk is being replaced by 3rd party Risk Management for Washington upgrade because functionality shared in the videos are completely different than what we have been using. I would like to k...
Trouble Integrating ServiceNow with Microsoft Teams
We're currently facing an issue while integrating ServiceNow with MS Teams to create risk events using the Now Virtual Agent. We keep encountering the error message: "Your Microsoft Teams tenant associated with is currently registered with instance."...
