GRC Content packs

[Shwana Davis]

Is there a content pack for updating PCI objectives?  If not, how do you update them? thanks

[Simon Hendery]

Hi @Shwana Davis - there isn't a content pack, as such.

The best option for keeping up-to-date with authority documents such as PCI is via ServiceNow's native integration with UCF (https://www.unifiedcompliance.com/ or using another third-party providers of regularly updated-versions of authority docs.

Info on the UCF integration is here:

https://docs.servicenow.com/bundle/washingtondc-governance-risk-compliance/page/product/grc-ucf-impo...

[Community Alums]

Hi @Shwana Davis ,

I am completely in agreement with @Simon Hendery  Here!!

There is nothing available as PCI content pack in IRM.

You will have to keep it updated at the source from where you are getting it. Let's say you are importing the PCI objectives from excel sheet to the tables in ServiceNow, you will need to make sure your excel sheet is updated with latest objectives. 

Second and the most important thing is if you are getting it from any third party providers like UCF, then you need to take additional subscription with UCF and integrate it with the tables in ServiceNow Authority Documents, Control Objectives, etc..