GRC Indicator problem

Gustavo Barbos1
Tera Contributor

‎07-03-2024 03:36 AM

Hi folks!

I created a GRC Indicator, with method = Script but we're facing problem with the Indicators results.
We noticed that this Indicator daily ran for 208 times in Production Instance on Sunday... With that, the PROD instance almost crash. Does anyone know what can be the root cause?

The scrips check some information in target table - But this table, today, does not have any record. 
We did a customization in two OOTB ScriptIncludes to populate a custom field in Indicator Result record and I didn't see any problem with the code. And this problem just happens in PROD instance, I cannot replicate in sub-prod.

Thanks in advanced!


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Community Alums
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In response to Community Alums

‎07-06-2024 10:27 PM

Hi @Gustavo Barbos1 ,

I have an update for you, as i ran into same issue and i had to raise a Support case, they gave me an update set xml and it all went well and fixed the issue.

So, i would recommend you to rais a support case, seems like this some kind of bug, they can help you.

 

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