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Cobit 2019

Apart from sheets df 1 - df 10, which other sheets must be filled in or changed in the toolkit?What is the actual use of df1-map and others?

Risk Assessment Scope Approval

Hello,  We had a customer provide a requirement in which they want to review and approve the scope of a risk assessment and all the responses after the completion of all the assessments.   Essentially they want a way to show an entity owner signing o...

GRC - Risk manager unable to see buttons for mitigation task

Our scenario is that our compliance team has created a Risk and it is owned by a standard GRC user. The assessment was taken and the response was set to mitigation. A mitigation task opened as expected and the GRC user who is assigned to the task wro...

Screenshot 2024-01-23 at 4.36.31 PM.png
mday by Tera Contributor
  • 1331 Views
  • 5 replies
  • 0 helpfuls

Resolved! Test Templates Vs Test Plans

HiWhat is the difference between a test template and test plan? Looking at the system architecture the test templates are linked to the control objective which in turn than links to the test plan when generating a control test. What is the reason for...

Scribe80 by Giga Contributor
  • 3267 Views
  • 5 replies
  • 6 helpfuls

How to retreive task number in email notification

Hi Team,I am using GRC Module in ServiceNow. In GRC under policy and exception management task is created. I need to fetch task number in email notification along with link. How to fetch it. Could anyone help me on this.

Arun91 by Tera Contributor
  • 324 Views
  • 1 replies
  • 0 helpfuls

Date validation

In pm_project table,1. How to check current date is 30 days greater than project start date.2. There should be a minimum of 5 recourse plans tagged to Project. 

Supriya P by Tera Contributor
  • 264 Views
  • 1 replies
  • 0 helpfuls

Risk Response and Object based risk assessments in ARA

According to the SN documentation for Vancouver for Advanced Risk Assessments, the risk response workflow is not available for object-based risk assessments. What are the alternatives to document a risk response? For example, if I do an object-based ...

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How are risk scores calculated after multiple assessments completed?

When there are 2, 3, 4, or more Tiering Assessments or Vendor Risk Assessments – all with different scores – how does the system arrive at just one overall value at the Vendor (Company) level? For example, Company XIt’s Risk rating is “4 – Low”.This ...

Nabilah by Tera Contributor
  • 1438 Views
  • 3 replies
  • 0 helpfuls

Resolved! Third Party Risk - Due Diligence Request - Vancouver Release

Hi,  The Vancouver release of TPRM provides a catalog item that can be used to submit a due diligence request for a number of scenarios. My question is related to option to onboard a new engagement.  Per ServiceNow documentation, we are informed the ...

VM7 by Tera Contributor
  • 974 Views
  • 2 replies
  • 0 helpfuls

Process inbound emails for locked out vendor contacts

Hi, We have users with vendor_contact roles i.e. vendor contacts. Usually after few days of inactivitiy from vendors, we are locking the vendor accounts. However, when we receive emails from them, the emails won't be processed as the field "locked ou...

Arjun11 by Tera Contributor
  • 361 Views
  • 1 replies
  • 0 helpfuls