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Resolved! UCF Integration - Does it re-sync automatically

Hi All, We are currently using the UCF integration to sync the Authority Documents, citations, and controls for Policy and Compliance. We recently added a new authority document to the shared list that is integrated with ServiceNow. In order to pull ...

jna2756 by Tera Expert
  • 1394 Views
  • 3 replies
  • 2 helpfuls

Resolved! What are 'classic' attestations

On the Compliance Workspace homepage, there is reference to 'Classic' attestations (see attached screenshot).   What's the meaning and/or significance of 'classic' in this context? Are there other types of attestations, and if so, how do they differ?

Integrating IRM with ITSM

Hi team, we have a customer who is an existing ServiceNow ITSM user interested in implementing IRM.   We want to showcase to the customer the benefits of integrating the two modules in a way that would enable them to get the most out of combination, ...

Need Recommendation on Entity Owner

Dear Experts,  I need the recommendation on the approach of adding a new field as 'Owning Group' to the Entity screen. This is to ensure that the entities are assigned to teams than the individual owner.  Any best practice advice on this OR is it rec...

HIPAA Compliance

Can our Compliance Department use ServiceNow to track Privacy Breaches and manage Business Associate agreements? Thank youHolly

hurbanus by Tera Contributor
  • 1746 Views
  • 2 replies
  • 0 helpfuls

Attestation designer -clear dependent field

I'm working with GRC attestation and using the Attestation Designer to manage field visibility. We want the following behavior: when 'Is control Implemented' is selected as 'YES', the 'Is evidence Attached (Boolean Yes/No)' question should become vis...

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jhansi28 by Tera Contributor
  • 566 Views
  • 1 replies
  • 0 helpfuls

Risk Calculation in Advance Risk Management

We are planning to implement Advance Risk Management for one our customer.We need to understand how all the risk calculation happened from back end.Risk calculation for below fields:Inherent Risk/Score,Residual Risk/Score,Aggregate Risk Scores etc. I...

Rakesh11 by Tera Contributor
  • 2801 Views
  • 3 replies
  • 1 helpfuls

Few field's are missing in Risk statement form

Hi Team, In risk statement form (sn_risk_definition) pervious I able to see the assessment (attestation)field after update the form i unable to see the field in form and table but its visible in form layout and form Design . I check the all risk stat...

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Resolved! Mapping risk statements to risk framework

Hi. I have a question regarding mapping risk statements to risk frameworks and aggregation. I have created various level 0, level 1 and level 2 risk statements (parent-child relationships). All level 0 risk statements have been mapped (associated) to...

carlosgaspa by Tera Contributor
  • 1517 Views
  • 1 replies
  • 1 helpfuls