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Grouping Indicator Tasks in GRC Compliance

Hi, First question in this forum! I am currently working with a cline on GRC implementation and they have a requirement to group indicator tasks so they can respond to one tasks and others can get auto populated. I see that we can group attestations ...

TPRM Backwards Compatible with Utah?

Hello, Would you please confirm that TPRM is backwards compatible with the Utah release? The ServiceNow Store indicates it's compatible with Utah, and there was a TRPM PEAK webinar where the presenters mentioned it was backwards compatible but the wa...

Dan Y25 by Tera Contributor
  • 377 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to configure columns what is shown in 360 view?

Hi, I try to configure what columns are shown in Risk Workspace 360 view. â€ƒI tried to configure from "Configure 360 views", but couldn't find options how to configure these columns which are marked in yellow in picture. Does anyone remember / know wh...

Näyttökuva 2023-12-05 130238.png
Miikka_M by Tera Guru
  • 998 Views
  • 7 replies
  • 3 helpfuls

Resolved! GRC: Risk Assessments

We have risk assessments generated from ServiceNow to our leadership team. However, each entity has 10 different risks which needs to be filled out individually. Is there a way to combine the assessments for specific entity into one single form so it...

impersonate User

For the test module, I wanted to impersonate user to practice, but each time the system is not loading, what can I do?

Resolved! impersonation

During the practice on an instance I wanted to impersonate user just to complete my practice but the system can not  send the message to the person to be impersonated please advise.

List of roles for IRM lite and operator.

Hi All, I am looking for the list of IRM lite operator and full operator, also it would be great if someone explains the difference between these two licenses. Thanks in advance.

Natraj S by Tera Expert
  • 7679 Views
  • 3 replies
  • 8 helpfuls

Resolved! 3rd Party Control Assessment into Servicenow Control workflow

We receive a yearly assessment from our email provider with a list of ~130 controls showing whether they are implemented or not. We want to add this data into ServiceNow and create tasks for system owners to fix or explain the non-implemented control...

SecurePete by Tera Contributor
  • 360 Views
  • 1 replies
  • 0 helpfuls

Resolved! Control status not applicable

How can a control be marked as 'Not applicable'? The status field is read-only, and I was wondering who and how we mark a control as Not applicable. Thanks

rajeeshraj by Tera Guru
  • 695 Views
  • 2 replies
  • 0 helpfuls