GRC: Integrated Risk Management (IRM) Implementation On Demand (Course)

[kvarunaHgbs]

Hi All, 

I am learning GRC/IRM. But while doing labs in below mentioned course am not able to see the Risk Workspace. While doing the fundamentals course, I was able to perform all labs and was able to see the Risk Workspace but in this case am not sure why am not able to see and that's for System Administrator as well. Just following the labs steps. Anything that am missing. Can you please guide me. 

I have tried to change roles
Terminate the lab instance and created new one. 
Also did Cache.do etc.

Course Link

#https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=1aa164ea97...

[Tanushree Maiti · Accepted solution]

Hi @kvarunaHgbs 

Validate Plugin:

 GRC: Risk Management (com.sn_risk): Required base plugin. Installing the Workspace plugin will generally pull this in automatically.

 GRC: Advanced Risk (com.sn_risk_advanced): Optional, but recommended if you want flexible Risk Assessment Methodologies (RAM)

Risk Management Workspace plugin (App scope: com.sn_risk_workspace)

Validate Access & Role:

General user role is insufficient to view or interact with the Risk Workspace. You must be assigned specific operational or IT risk roles:

• sn_risk_workspace.operational_risk_manager
• sn_risk_workspace.IT_risk_manager

[Bhargavi Patel]

Hi @kvarunaHgbs 

If Risk Workspace is missing even for admin, it's usually because the IRM/Risk Workspace plugin is not activated in the lab instance or the required roles (e.g., sn_risk_manager or IRM roles) are not assigned or the lab uses a different workspace or requires additional setup steps.

Since you've already tried new instances and cleared the cache, verify that the required plugins are active and that you've completed all prerequisite lab setup steps. If everything looks correct, it's likely a lab instance issue, so contact Now Learning Support for assistance.

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.

[svirkar420]

Hi @kvarunaHgbs , You can go with Bhargavi's solution. Since I have completed the course I can confirm this.

If this helps don't forget to give a thumbs up to this response 👍.

Regards,

Saurabh V.

[Tanushree Maiti · Accepted solution]

Hi @kvarunaHgbs 

Validate Plugin:

 GRC: Risk Management (com.sn_risk): Required base plugin. Installing the Workspace plugin will generally pull this in automatically.

 GRC: Advanced Risk (com.sn_risk_advanced): Optional, but recommended if you want flexible Risk Assessment Methodologies (RAM)

Risk Management Workspace plugin (App scope: com.sn_risk_workspace)

Validate Access & Role:

General user role is insufficient to view or interact with the Risk Workspace. You must be assigned specific operational or IT risk roles:

• sn_risk_workspace.operational_risk_manager
• sn_risk_workspace.IT_risk_manager

[kvarunaHgbs · Accepted solution]

Thanks @Tanushree Maiti ,

Like you said 

Risk Management Workspace plugin (App scope: com.sn_risk_workspace) plugin was missing.
I am trying to install it but installation is failing may be as its a learning lab. But we know the reason now. 

I have completed my work by going directly to table entries instead of workspace lets hope it'll work fine. 

Thanks for your time.