Residual risk not applicable

Mira1992
Kilo Sage

Hello community,
would you know where can I hide the residual assessment not applicable field in the Risk Workspace?
It is hidden on backend and we also tried to deactivate this field but with no success.

Mira1992_0-1710763106229.png

I was able to locate this field in the UI Builder, it is in the Risk Workspace, Risk assessment main page, Advanced risk assessment. Component ID is advanced_risk_assessment_1
Our Workspace is OOTB, no previous changes made. I also removed all the events for this component but the field is still there.
I am a bit lost now as I have no idea where else to look. My thought is that this is configured in the data: @context.props.sysid but I have no idea how this should work.
Mira1992_1-1710763265619.png


Would any of you know where can I configure this page?
Thank you for any help!
Miro

1 ACCEPTED SOLUTION

I was told that it is not possible to remove this checkbox.

View solution in original post

5 REPLIES 5

Jan Spurlin
ServiceNow Employee
ServiceNow Employee

Trying to get an answer. Will post when I get feedback.  This question was also asked in this post:  https://www.servicenow.com/community/grc-forum/residual-risk-not-applicable-field-grc/m-p/2859035/em...

But the Q is buried in the responses.

I have validated that there is not a setting in the baseline to turn this off.  The product manager has requested that an idea be submitted on the Idea portal.  (Link below - the site is part of Now Support).

It would help if the product team understood the business reason for this request.

I did just search the Idea Portal and did not see anything similar to this.

I have asked if someone can look at what has been posted here to see if additional recommendations can be made on customization.

 

https://support.servicenow.com/now?id=ideas_list&sysparm_module_id=enhancement_requests

I was told that it is not possible to remove this checkbox.

Community Alums
Not applicable

Hi @Mira1992 ,

I agree with @Jan Spurlin here, i have tested myself in my PDI as well as customer's instance i couldn't find the way to hide the checkbox. Also, be noted that you cannot hide it using any kind of scripts too.