GRC Module - License Model

[Fathima1]

We are new to GRC module (IRM) so we have purchased around 10 licenses to be provided to the Sr. Team. But we do have users who just reads only risk records (does not perform any action other than read only). What would be the best approach or best practices for licensing schema role based. We do see a high usage on the read only. How does that work, any information or suggestions is very much appreciated to get an understanding. 

[Simon Hendery]

Hi @Fathima1 

You'll want to check out the 'GRC Business User – Lite' role which would be the most cost-effective role to assign in this type of situation.

Details here:

https://docs.servicenow.com/bundle/xanadu-governance-risk-compliance/page/product/grc-common/referen...

Assigning the Business User - Lite role is a cost-effective solution for expanding IRM visibility and participation to a larger audience, while limiting access to basic, low-touch functionality.

[Community Alums]

Hi @Fathima1 ,

Please talk to ServiceNow Account Executive associated to your company.