GRC - Operational Resilience - Important Business Service - Service Dependencies

Sobha1
Tera Contributor

‎10-04-2024 12:21 AM

Hello All,

 

How the dependencies are mapped for the service (Important Business Service)?

 

We have scheduled job "Compute Operational Resilience Compliance" which will call the script include "OperationalResilienceComputation" and various functions are there to repopulate the data. 

 

we are looking for how the data is populated in "sn_oper_res_profile" table when the job is executed for the services?

 

Thanks for your help in advance.

 

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Priscilla Muiua
ServiceNow Employee
ServiceNow Employee

‎03-28-2025 11:28 AM

Hi @Sobha1 ,

Please refer to this doc site: https://www.servicenow.com/docs/bundle/yokohama-governance-risk-compliance/page/product/grc-operatio...

 

This walks through administrative set ups and calls out entity filters are OOTB and can feed the entity types offered within Ops Res. 

 

This docs site also explains fetching data from the CMDB for ops res - https://www.servicenow.com/docs/bundle/yokohama-governance-risk-compliance/page/product/grc-operatio...

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