How do I setup the Risk Event approval flow under the Risk Workspace?

ChuanYanF
Tera Guru

Dear all, I am currently facing an issue as in when I assign the approvers in the fields provided below. It will deny the request and erased the approvers name and straight away auto approved the risk event. What steps do I need to do to ensure the approval is sent to the approvers that is defined and does not auto approve everytime?

1 REPLY 1

Community Alums
Not applicable

Hi @ChuanYanF ,

You need to define a threshold limit for assigning risk event approvers. A threshold limit is defined to determine if a risk event needs an approver. You can set it from response Templates :

 

  1. Navigate to All > Risk Events > Administration > Response Templates.
  2. Select and open the risk event response template for which you want to add the financial threshold limit.
  3. In the Financial Impact Approval Thresholds related list, click New.
  4. From the Threshold amount list, select the currency type and enter the amount that needs an approval.
  5. Select the Approver required check box.
  6. From the Assignment type list, select either User or Group.
  7. In the Approver field, select the approver to approve the risk event if the threshold amount is exceeded.
  8. Click Submit.

SandeepDutta_0-1732845162158.png

 

Reference: https://www.servicenow.com/docs/bundle/xanadu-governance-risk-compliance/page/product/grc-risk/task/...