How to hide "Unparseable number: 'Infinity'" error in Control Objective score section?

[NasrinS]

Hi everyone,

I'm working with the Control Objective table in ServiceNow, and in the Score section of the form, I'm seeing an error message: Unparseable number: "Infinity"

I want to hide this error message from the form UI only — it doesn't need to be fixed in the backend right now, just hidden from end users.

 What I’ve Tried:
I checked for any Business Rules, Client Scripts, UI Scripts, and Script Includes.... related to the score field but couldn’t find where this message is originating from.

I attempted to hide the error using an onLoad Client Script, but it didn’t work.

Here are the client scripts I tried:

// Attempt 1
function onLoad() {
// g_form.hideFieldMsg('u_residual_risk');
g_form.hideErrorBox('u_residual_risk');
}

// Attempt 2
function onLoad() {
var errorMsg = document.querySelector('.form_error');
if (errorMsg && errorMsg.textContent.includes('Unparseable number: "Infinity"')) {
errorMsg.style.display = 'none';
}
}

[ShafrazMubarak]

Try raising a ServiceNow ticket and see what is the issue in the UI element. 

In the meantime you can inspect the UI element in the browser.