How to increase the max length of multi-line free text field in smart assessments
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02-18-2026 06:15 AM
Hi,
We have a Multi Line input text field in a Smart Assessment Template, currently the max limit of it is 1000. Is there a way to increase it? We want it to more than 1000.
Thanks in advance,
Sharan
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02-18-2026 07:13 AM
1000 is already long enough.
I won't recommend expanding it even if it's feasible.
It won't be a good UI experience and I don't think anyone will type that much long.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-18-2026 06:20 PM
Hope you are doing good.
Did my reply answer your question?
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-21-2026 01:55 AM
Thank you for marking my response as helpful.
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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02-18-2026 07:10 PM
Hi @ellendulash ,
I will suggest you to avoid direct modification of OOB field (dictionary level change)
To help users see how many characters remain before they reach the limit, you can enable the glide.ui.textarea.character_counter property.
Please refer to documentation for more details here and knowledge article KB0685779
