how to kill all user sessions

_zg_r T_rker
Kilo Guru

We want to kill all user sessions and force to login again.

How to do that?

Best Regards,

í–zgür

1 ACCEPTED SOLUTION

dravvyramlochun
ServiceNow Employee
ServiceNow Employee

Hello özgürtürker


Terminate a specific user session

You can terminate a user session, for example, if you are going to perform system maintenance and users are still logged in.


  1. Navigate to User Administration > Logged in users.You can only see users who are logged into the same application node as you. If the Active field on a user record value is false, the user is logged in but not currently running a transaction. Most users appear as inactive at any given time.
  2. Select the session you want to end.
  3. Click Lock Out Session.The session is terminated, and the user is redirected to the login page at the next attempted transaction. The user is not locked out. Multiple user sessions may be associated with one user. Terminating a user session only affects the specific session.


Reference:



https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/administer/user-sessions/concept...


http://wiki.servicenow.com/index.php?title=Viewing_and_Killing_Active_Transactions#gsc.tab=0


View solution in original post

3 REPLIES 3

Harish KM
Kilo Patron
Kilo Patron

Go to login user module..open the user


find_real_file.png


Regards
Harish

dravvyramlochun
ServiceNow Employee
ServiceNow Employee

Hello özgürtürker


Terminate a specific user session

You can terminate a user session, for example, if you are going to perform system maintenance and users are still logged in.


  1. Navigate to User Administration > Logged in users.You can only see users who are logged into the same application node as you. If the Active field on a user record value is false, the user is logged in but not currently running a transaction. Most users appear as inactive at any given time.
  2. Select the session you want to end.
  3. Click Lock Out Session.The session is terminated, and the user is redirected to the login page at the next attempted transaction. The user is not locked out. Multiple user sessions may be associated with one user. Terminating a user session only affects the specific session.


Reference:



https://docs.servicenow.com/bundle/jakarta-servicenow-platform/page/administer/user-sessions/concept...


http://wiki.servicenow.com/index.php?title=Viewing_and_Killing_Active_Transactions#gsc.tab=0


Aditya Telideva
ServiceNow Employee
ServiceNow Employee

Navigate to User Administration > All Active Transactions and see if you can see the transaction in this list and if so right click it and choose Kill.



This list will only show you transactions from the current node you are logged into, so you may need to use multiple browsers to get a connection to the other nodes and repeat the process.


tHANKS,


aDITYA tELIDEVARA