Inherent risk questionnaire template not attach automatically when I select start onboarding
Inherent risk questionnaire template not attach automatically when I select start onboarding in the due diligence request. It is throwing me below error
Forum Posts
How do I change the notification to prompt Vendor Registration through the Vendor Portal?
Dear experts, I am facing an issue where if I register a new third-party contact, it will generate a registration email to them. But I dont understand why the email generated is the ones using SSO to login. It does not make sense to have vendor's usi...
What is the function of a Vendor Manager in the core_company table
Dear experts, I would like to understand what is the function of Vendor Manager in the Vendor table record.
How do I change the field type?
Dear experts, I would like to change the field type for the core_company, vendor_manager field from list to reference. But it comes out an error like this. How do I solve this issue?
IRM - Latest architecture diagram
Hi All, Does anyone have the latest architecture diagram for IRM including the high level data flows between various applications including Opres. Thanks in advance. Regards.
Can I have a control performer field on control form OOB
Hello Everyone I have a customer requirement where I need to have a field named control performer on the control form. The duties of this field would be a mixture of control owner and attestation respondent. I would like to know whether this can be d...
How do I change the vendor portal logo?
Dear experts, I would like to know how do i change the vendor portal logo?
How do I change the risk rating calculation logic in the Company record?
Dear experts, I would like to know how to change the scoring logic for the risk rating in the company record form, currently there are 4 assessment rating that will compute the overall risk rating for the company, I would like to remove two of it and...
Need attachment field on Risk Assessment
Hi,I want to add field attachment on risk assessment for reference to particular question in assessment next to comment field .
How to add a new control classification such as "mitigative" control in ServiceNow IRM
I was wondering if anyone could help me understand how to add a new control classification, such as 'Mitigative', in ServiceNow IRM. Currently, the classification list only includes 'Preventive', 'Corrective', and 'Detective'.
Policy Exception Issues
We are using GRC - Policy Exception in ServiceNow. Initially, we had custom workflows in place for approvals (including extensions, approvals, etc.), and the OOB (Out-of-the-Box) flows were not used.Now, we are trying to transition to OOB approval ru...
Qualitative Scores for Smart Assessments
How can I generate qualitative values from Smart Assessment Scores? I see that I am able to configure scoring at the question, section and assessment level. How do I translate the scores into a qualitative value for the assessment that can be written...
Smart Assessments - Scoring not visible in assessments
Hi All,Requirement:-Configure Smart Assessment questions and scoring uses maximum value to be displayed based on the sections.I have configured questions for confidentiality, Integrity and availability.Each section should display the maximum score on...
Policy Exception : Verification of exception is in progress. See approval status in verification
Hello everyone - I have submitted a new policy exception, it is showing me "verification of exception is in progress. See approval status in verification approvals". This message is displayed every time I try to open the policy from compliance worksp...
Can we configure UI Action or declarative action on the assessment workspace
Hi Experts, Am stuck with a requirement to create a workflow on the assessment workspace to create a UI action/declarative action and send the newly assessment to the approval before generating assessment instances to the users. Am unable to create U...
