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Problem with Privacy management data structure

Hello GRC Forum and fellow GRC implementers!In a recent implementation we came across this problem with Privacy Management product's OOB data structure and process model, which, I think, weakens its suitability for privacy management in accordance wi...

Changes to previous steps after Authorization is in Monitoring

Hello,I am investigating a customer request relating to how best to handle changes to a completely authorized package.  Forexample, if the Categorization needs to change, do I really need to go back one step at a time until I get back to Categorize? ...

George P by Tera Guru
  • 556 Views
  • 4 replies
  • 0 helpfuls

Localization of Smart Assessment templates

Dear GRC Community Can Smart Assessment templates (i.e. questions, answer choices, guidance text etc.) be localized to other languages? Looking at sn_smart_asmt_question, it seems that there is no way to enter content in different languages. Are we m...

Factor validation in ARA

Hi,Requirement:- I want to do a factor validation in ARA. I've configured confidentiality, Integrity based on 100%, 50%. The factor score chosen in confidentiality 50% should not be greater than 100% score. Please can someone suggest how to do a fact...

shanker1 by Giga Guru
  • 394 Views
  • 2 replies
  • 0 helpfuls

Resolved! Why ServiceNow GRC is Transforming Risk and Compliance Management

Why ServiceNow GRC is Transforming Risk and Compliance Management Managing risk and compliance in today's complex organizations can feel overwhelming. Many teams juggle mountains of spreadsheets, emails, and manual checklists just to keep up. But wha...

BillMartin by Mega Sage
  • 1007 Views
  • 3 replies
  • 2 helpfuls

Resolved! Remove a Child Control Objective from a Parent Objective

I have two control objectives that are linked together in a parent/child relationship. I would like to keep both control objective records, but unlink them so that they no longer have a relationship.  I tried removing by changing the Parent field in ...

taylordupre by Tera Contributor
  • 456 Views
  • 2 replies
  • 3 helpfuls

Multiple Vendors for a vendor contact

Hi Community, We want to add multiple vendors for a vendor contact. If we make that vendor field as of type list on vendor contact, then its creating issues on vendor portal, its not showing any vendors, assessments and other fields on the vendor por...

User personas and journey maps

We're at the start of our journey with IRM and I wanted to find out if anyone has created good examples of the key user journey maps for each persona that I could look at to start our thinking around how can structure our existing process? 

b__LynneJ by Tera Contributor
  • 267 Views
  • 1 replies
  • 1 helpfuls

Control Attestation Scoring through Smart Assessment

I have enabled Scoring on the Smart Assessment targetted to Controls. However, I am unable to see the aggregated scores on any attribute be it on the Control Attestation record or on the Controls record. Any insights into this would be great!

NirmalyaB by Tera Contributor
  • 1107 Views
  • 9 replies
  • 2 helpfuls

IRM-Policies tied to Controls

We recently started mapping policies to control objectives. I noticed that once you publish a policy you can no longer map controls/control objects to that policy and furthermore once the control objective is mapped to a policy you can no longer upda...