How to make the Add button(to add mitigating controls) available for Control environment assessment?

Snehal Madakatt
Mega Sage

Hi Team,

 

How to make the Add button(to add mitigating controls) be made available on the Control assessment in workspace which have Calculate based on=Control environment assessment on the RAM configuration?

 

OOB the Add button(to add mitigating controls)  is available on the Control assessment which have Calculate based on=Individual assessment of controls 

 

HERE Add button is visible as Calculate based on=Individual assessment of controls . 

SnehalMadakatt_0-1732191570752.png

SnehalMadakatt_2-1732191764889.png

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HERE Add button is NOT visible as Calculate based on=Control environment assessment .

SnehalMadakatt_1-1732191728762.png

SnehalMadakatt_3-1732191811732.png

Thanks,

Snehal

 

3 REPLIES 3

Jan Spurlin
ServiceNow Employee
ServiceNow Employee

Make sure that the person you are impersonating has the correct permissions to create controls - the Compliance User role.

No, Its not about the role. I have to make the Add button visible,..wch is not visible OOB for where assessment's RAM has Calculate based on=Control environment assessment .

Have you found an answer for this yet? A solution would be to copy the risk assessment page variant and modify but I don't think its the best answer.