How to trigger attestation in SNOW GRC (control form)?

[Deepika54]

Hi Folks,

 I am using attestation designer in GRC ServiceNow.Just like a survey has trigger conditions , I want to know how the attestation is getting triggered in  Control form when the state goes from draft to attest.

[Jan Spurlin]

In the baseline, it is triggered when a user clicks the "Attest" button on the control. You could always create a Flow based on some criteria...

[Deepika54]

Thanks for your answer. I still have a doubt , when I click on the attest button the assessment gets created but I want to know how that assesment is reaching out to the owner for getting attested. Can you brief us on the background of this process?...Is there any script running behind this ??

When we click attest , at the top of control form a Info message is getting displayed as below:

How it is basically showing this...can you please explain on background part.

[Sushma R1]

When you click the attest there are functions in ui actions calling script include apis which in turn creates control attestation records in asmt assessment instance table, control owner is one of the grc attestation respondents. Oob grc attestation has 3 questions.

Here you find more details https://docs.servicenow.com/bundle/rome-governance-risk-compliance/page/product/grc-policy-and-compliance/concept/c_Attestations.html

Hit helpful if it was 🙂

[Ahmed Drar]

Hi Deepika,

OOTB assessment owners receive email notifications when assessment is assigned to them, also they receive email reminders.

Please mark my answer as ✅ Correct / Helpful based on the Impact.