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09-03-2024 04:00 AM
Hello, the problem is the following: When a Risk Assessment is in the "Residual assessment" status and I want to move to the next status "Respond", it does not let me because the following error message appears "As the risk appetite status is '', comments are required".
I have been looking in all the Business Rules, Client Script and Script Includes that affect that table (sn_risk_advanced_risk_assessment_intance) and I have not been able to find that message to be able to remove it. Does anyone know where it is located?
Solved! Go to Solution.

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09-03-2024 05:06 AM
Hi @Alex Sastre Bra ,
Its in the Request Approval UI Action on the Risk Assessment table
Hope this helps!!!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

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09-03-2024 05:06 AM
Hi @Alex Sastre Bra ,
Its in the Request Approval UI Action on the Risk Assessment table
Hope this helps!!!
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025