I can't find this error message

Alex Sastre Bra
Tera Guru

Hello, the problem is the following: When a Risk Assessment is in the "Residual assessment" status and I want to move to the next status "Respond", it does not let me because the following error message appears "As the risk appetite status is '', comments are required".

 

I have been looking in all the Business Rules, Client Script and Script Includes that affect that table (sn_risk_advanced_risk_assessment_intance) and I have not been able to find that message to be able to remove it. Does anyone know where it is located?

 

AlexSastreBra_0-1725361140724.png

 

1 ACCEPTED SOLUTION

Hemanth M1
Giga Sage
Giga Sage

Hi @Alex Sastre Bra ,

 

Its in the Request Approval UI Action on the Risk Assessment table

HemanthM1_0-1725365161831.png

 

Hope this helps!!!

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025

View solution in original post

1 REPLY 1

Hemanth M1
Giga Sage
Giga Sage

Hi @Alex Sastre Bra ,

 

Its in the Request Approval UI Action on the Risk Assessment table

HemanthM1_0-1725365161831.png

 

Hope this helps!!!

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025