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In Risk Table, How does the state moves from Access to Respond?

akhilapoodi
Tera Contributor

‎03-28-2025 03:12 PM

I created a Risk and completed the Assessment but the Risk is not changing the state and all the fields were grayed out.

0 Helpfuls
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3 REPLIES 3

Community Alums
Not applicable

‎03-28-2025 07:39 PM

Hi @akhilapoodi ,

Can you share some screenshots please.

 

akhilapoodi
Tera Contributor
In response to Community Alums

‎04-09-2025 09:55 AM

Sure! sir

 

0 Helpfuls

PrudeAnurag
ServiceNow Employee
ServiceNow Employee

‎03-28-2025 09:21 PM

Hello @akhilapoodi ,
The risk state only changes when the performed assessment RAM is also the primary RAM for the risk.
If the RAM is different then the states won't change.

BR,
Anurag