In Risk Table, How does the state moves from Access to Respond?

akhilapoodi
Tera Contributor

I created a Risk and completed the Assessment but the Risk is not changing the state and all the fields were grayed out.

3 REPLIES 3

Community Alums
Not applicable

Hi @akhilapoodi ,

Can you share some screenshots please.

 

Sure! sir

 

PrudeAnurag
ServiceNow Employee
ServiceNow Employee

Hello @akhilapoodi ,
The risk state only changes when the performed assessment RAM is also the primary RAM for the risk.
If the RAM is different then the states won't change.

BR,
Anurag