In servicenow, post my policy is in published state I change the owner and it comes back to draft st

[Rishabh2631997]

In servicenow, post my policy is in published state I change the owner and it comes back to draft state.Now if I want that instead of going through approval process again if I want it to directly go back to published state how can it be done?

[Rohit Singh]

Hi @Rishabh2631997 ,

Which policy are you referring to can you share snapshots. How's the approval process is defined is through flow? If there is a procedure defined that from draft state you can go to published state then probably you will able to go back. 

But ideally as per the process back tracking is not a good practice.

If my response helped, please mark it helpful and accept the solution so that it benefits future readers.

Regards,
Rohit

[Rishabh2631997]

The approval process goes like this.The policy is made in draft state  by owner and post that to goes to reviewer who reviews it and than it goes to approver.Once approver approves it, the policy goes to published state.Now suppose ,I want to change the owner after sometime due to some reasons for example if the owner is terminated, the policy goes back to draft state. So in this case ,I change the owner again and I want to skip the approval process and go to Published state directly how can it be done?

[HenkHeath]

Hi @Rishabh2631997 

The business rationale behind the policy going trough it's review / approval and publish lifecycle is based on good governance.  

If I were a Policy approver, I would not be OK with someone editing something I have already approved.  It may not sound material, but it is.  What else could they have altered?

Keep good governance.  If you change an approved record, it needs to go through the approval again.