Hi All, After a vendor has submitted his/her responses and we go in the VRM module to review the responses, the options appear to only be "Show Follow Up responses" and "Show incorrect and un-scored responses" at the top for filtering, and "Internal ...
Can anyone provide a step-by-step procedure for installing the Madrid plugins from the store. I can find the plugins on the store but evidently I need to log into HI to move forward. But I want to download the plugins to my personal developer's insta...
Hi all, I am wondering how I can find out why my controls are automatically being retired when I complete an Indicator Task. No matter if it passes or fails, when I complete an Indicator Task, the Control that it pertains to is retired, which then cl...
Hi, In my production environment of GRC the Residual score, Inherent score, and the Calculated score are not working. What needs to be moved over or turned on for these fields to work. It is working in my development environment and I don't recall ...
How can we refer to related lists in a form to restrict their access to specific group of people?Thanks,Divya
I'm currently evaluating the vulnerability response module in ServiceNow. Is there a way to manually import vulnerability data into ServiceNow to see how the filters will actually work without fully integrating with one of our vulnerability scanners....
Hello, What is the working principle or what is the impact of this choice value "Event Driven" associated with Frequency field in control form(sn_compliance_control) table? This is part of Policy and Compliance module. Thanks.
When the state of the policy exception request workflow reaches Approved, will the workflow automatically set the stage to closed when the valid to date of the exception record is reached? Documentation on the exception request workflow is a little ...
We have a requirement to close any open Remediation Tasks when the parent issue is cancelled. I have created a UI Action which sets the Issue state to Cancelled, and makes it inactive, and tried creating an After Update Business Rule to close the Rem...
How do I request ServciceNow ISAE 3402 certificate?
Please send me the real time examples for indicators
I have published a report and added it to a dashboard with the role of "public" but i am still receiving an error "Security constraints prevent access to requested page". I added the role of ITIL to the report and my test user had ITIL, nogo.. So I...
Hi, Attesatation respondents completes their assessment and where could a respondents look at the response given on a later day? "Click to view user's response" in assessment instance gives the following error message, "There was an unexpected failu...
We have a very large client that we are currently doing a GRC implementation for and they are asking a ton of questions on Profiles and Profile Types. Does anyone have uses cases, best practices or documentation on this topic? Thanks
We have been trying to figure out how to export or display Control Attestations for some time, and cannot figure it out. Currently, we have to go into an authority document, or policy statement we want to view all attestation responses for and we hav...
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