Resolved! I want to understand entire process cycle of Risk management module
I need to create the process flow of risk management module in servicenow. Can someone help to understand the entire process?
Forum Posts
Resolved! Paid Plugin for developer instance
I am planning to test the GRC part of ServiceNow on NewYork developer instance however for certain plugins it says "a fee-for subscription", is it paid plugin on developer instance as well or is it just for the production instance? For ex. GRC: Polic...
Resolved! Storing Password in CMDB
Hi All,We are in the process of setting up and configuring our CMDB within SN. One of the teams have asked if there is the functionality of storing usernames and passwords within the CMDB i.e. for particular servers. If this is possible what issu...
Documentation on ServiceNow's Risk and Control lifecycle?
Hello Community. a great question landed in my inbox and I thought I would put it to this brain-trust to get a full and colored response. Here you go: "... do you have any documentation related to ServiceNow’s Risk and Control lifecycle? I am trying...
Resolved! MID Server - Security LOGS to SIEM
I'm looking for the steps/process to configure a local MID server to be able to pull down the security logs from our production instance of ServiceNow. Thank you.
Resolved! Creating Your Company's GRC Taxonomy (or Everyone's GRC Configuration Challenge)
I have questions related to defining the best configuration for Profiles types, etc. I believe I understand the basic concepts (create Profile types, define Profile filters, associate Policy statements, controls generate, etc. ) What is challenging ...
Resolved! How to show/hide assessment questions based on form field values available in Tiering Assessment?
Based on Vendor selected in Tiering Assessment, I need to hide some questions present in assessment triggered. For more information please find the attachment
Resolved! What's the purpose of the new "Content Reference" feature/Related List on the Authority Document form?Â
What's the purpose of the new "Content Reference" feature/Related List on the Authority Document form? Where can I find documentation on this?
Resolved! control and risk indicators
Hi All, I am still in the learning phase of the GRC module. Please help me in understanding or clarifying the below - Controls have attestation and Indicators. Based on attestation response, controls are marked either compliant or non-compliant. Simi...
Resolved! How to create Control Tests in GRC
How to create COntrol Tests in GRC. I do not see the IT GRC -> Control Tests as given in the Madrid Docs. I believe Attestations are created to check the Control Design Effectiveness. How to check the Control Effectiveness in GRC
Resolved! What are the pre-requirements to clone a DEV instance to another instance (DEV, PROD)? If not possible, how can we export table data?
Hello, As stated in the questions, I would export my custom settings (via update set) and data to another instance. Considering the following use cases, what is the best (or only) way to export/import data in order to keep the reference between the u...
Resolved! GRC: Profiles, Profile Types, Profile Classes
In preparation for my next project, I'm reading through the GRC documentation and I'm a little confused. This is what I understand it is saying:Profile type has a single reference to a profile classAny record in ServiceNow can have a profile generate...
Resolved! Is it possible to export all the customization done in the DEV instance?
Hello everyone, I'm working on the DEV instance (Madrid version) on GRC - Policies and Compliance for a long time. I've customized a lot of different fields, tables, labels and so on. I would like to export this work in a different instance. I would...
Resolved! Script function to remove symbol characters from string field
In the Citations table, citation names sometimes contain characters/symbols that are unreadable by JavaScript and it's causing my script that works otherwise not to work. To test this I would copy a query from the citation table where the name had a ...
Resolved! Formatting Word docs in Policies
What is the best way to enter (copy & paste) content from a Word doc into the policy text section of the policy form to maintain formatting? is there a third party app or any recommended method? thanks!
